The concept of the effectiveness and efficiency of supply management: a theoretical framework and empirical application

Abstract

The supply management is a complex and demanding phenomenon which each manufacturing enterprise has to face in order to maintain its position on the more and more saturated market. Therefore, in this paper the author makes a clear distinction between effectiveness and efficiency concepts and on this basis presents a proposal of measurement procedure which can be used to evaluate the supply process. Theoretical considerations are supported by the empirical application which verifies the usefulness of the proposed method.